Captionwright Support

Questions, bug reports, or ideas: email support@squishlogic.com. It helps to include the version number shown in Captionwright's Settings screen.

Common questions

Why does Captionwright need access to my photos?

Searching needs to read each photo's metadata, and editing needs to save changes back to your library. Everything happens on your device. See the privacy policy.

I only gave access to some photos. How do I add more?

When access is limited, Captionwright shows a banner with a Manage button for choosing more photos. You can also switch to full access in iOS Settings, under Captionwright, then Photos.

Some photos say they aren't fully indexed yet.

Indexing runs in the background and can take a while on a large library. Photos whose originals are stored only in iCloud can't be read until the original is on your device, so Captionwright lists how many are waiting and offers to download a photo when you open it.

How do I undo an edit?

Open the photo in Captionwright and choose History from the editor's menu. It lists that photo's edits, and you can undo the most recent one. Edits to JPEG and HEIC photos are also regular Photos edits, so Revert in the Photos app returns the original at any time.

What happens when I edit a Live Photo?

Photos re-saves the whole Live Photo, the same way it does for a crop. The motion is kept, and HDR is kept where possible. Revert in the Photos app restores the original, exactly as it does for any other JPEG or HEIC edit.

Why did editing a PNG, TIFF, or RAW photo make a copy?

iOS only allows JPEG and HEIC photos to be edited in place. For other formats, Captionwright writes your changes into a new, clearly labeled copy (saved to Files or added to your library) and leaves the original untouched. The editor shows what each format supports before you start.

Does Captionwright work with Google Photos or other photo apps?

Captionwright works with the Apple Photos library on your device. You can share photos to it from another app, such as Google Photos, but it can only tag or edit them if the same photo is also in your Apple Photos library.

I bought Captionwright Pro but it isn't unlocked.

Open Settings in Captionwright and tap Restore Purchases, signed in with the same Apple Account you used to buy it.